What is Master Service Agreement?

A Master Service Agreement is a contractual agreement in which two parties, a client and service provider, agree to terms and conditions that are to govern all transactions between them for the long-term.

Contracts such as this find use in sectors that involve a large number of transactions between the provider of a service as well as a customer and may include a separate statement of work for each. The IT sector is the most common user of such an agreement.

A contractual agreement in which two parties, a client and service provider, agree to terms and conditions that are to govern all transactions between them for the long-term.

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